FAQ
How can I pay for my order?
You can pay securely with Visa, Mastercard, Maestro, American Express, UnionPay, Apple Pay, Google Pay and Shop Pay. The payment methods available for your order are always shown at checkout. See our Payment Methods page.
How can I track my order?
Once your order leaves our warehouse, you'll receive a shipping confirmation email with your tracking number. See Track Your Order.
How long does delivery take?
Orders are processed within 1–3 business days and delivered within 3–5 business days after dispatch (4–8 business days in total) within Australia. You can find full details in our Shipping Policy.
Can I return an item?
Yes. You have 30 days from delivery to request a return for a refund. Items must be unworn and in their original condition. Return shipping costs are paid by the customer. See our Refund Policy.
Do you offer exchanges?
We don't offer direct exchanges. If you'd like a different size or colour, return the item for a refund and place a new order.
Can I change or cancel my order?
If you contact us within 24 hours of placing your order, we'll do our best to update or cancel it for you.
How do I choose my size?
Our sizes follow standard measurements. If you're between two sizes, we recommend choosing the larger size.
How can I contact you?
Email us at info@mariabyronbay.com or send us a message through our contact page. We reply as soon as possible on business days.